Cookie policy
This Cookie Policy explains what cookies are and which cookies are used by Urbo Bankas AB (hereinafter, the Bank) when you visit our websites https://www.urbo.lt, https://.urbo.lt or https://.medbank.lt (hereinafter, the Website), what information is collected using cookies and how it is used.
General information about cookies
When you visit the Bank’s Website, we want to provide you with information and features that are tailored to your specific needs. This requires cookies and other similar technologies. Cookies are small information elements stored on your web browser that help the Bank to recognise you as a previous visitor to the Bank’s Website, to store the history of your visit to the Website and to tailor the content accordingly. Cookies also help to ensure the smooth operation of the Bank’s Website, to monitor the duration and frequency of visits to the Website and to collect statistical information about the number of visitors to the Website. We can also use other similar technologies such as plug-ins, web beacons, tags, scripts, pixels, local storage, etc. (these technologies are also referred to as "cookies" in this Cookie Policy). By analysing this data, we can improve the Bank’s Website and make it more user-friendly for you.
Types of cookies used
There are different types of cookies. One part of the cookies are used directly by our Website and the other part are used by third parties that place cookies on the Website. The cookies used directly by the Website, known as first-party cookies, are cookies created by the Website. The information stored therein may only be read by the Website. Third-party cookies are cookies that are placed on the Website as a result of our use of external services.
Some of the cookies we use are only placed on your device during your browsing session on the Website and are known as "session cookies". These cookies automatically expire when the visitor’s session ends and the web browser is closed. Another type of cookie, called "persistent cookies", consists of a text file sent by a web server to a web browser, which is stored in the web browser until the cookie expires (unless the website visitor deletes the cookie before it expires). In addition to persistent and session cookies, the Website may use other cookies.
Cookies used on the Website
There are four (4) types of cookies on the Website:
- Strictly necessary cookies – these cookies are necessary for the proper functioning of the Website. Without these cookies, the Website may not function properly.
- Functional cookies – allow us to shape how the Website looks to you: these cookies remember user names, language settings and regions. We use functional cookies that allow the Website to remember your past choices, such as which language you prefer.
- Statistical cookies – these cookies analyse the availability, use or performance of the Website so that we can offer you a better user experience and to manage, operate and continuously improve the Website. Statistical cookies allow us to better understand visitors to the Website, and at the same time allow us to improve the way content is presented or to improve the performance of the Website by controlling possible errors on the Website. We use Google Analytics, a website analytics service that allows us to analyse the use of the Website. The data collected by Google Analytics are known as "site metrics" or "analytics". Google Analytics is a website analytics service provided by Google Inc. (Google). Google Analytics uses cookies to identify the behaviour of visitors to the Website. Google collects such statistics to enable us to understand how visitors use the Website.
- Marketing cookies – advertising cookies are used to show you promotional messages that we think are relevant to you.
Below we list the cookies used on the Website according to their type, purpose and validity period:
Other cookies not listed in the table above
The above list of cookies is not exhaustive. Due to the way the Internet and websites work, we do not always know in real time about the cookies placed by third parties on the Website, so the list of third-party cookies may change.
Cookies from third-party websites
The Website displays a link to Facebook and LinkedIn pages of external service providers. The cookie policies of these third parties will apply when you click on the links and start using them. You can find more information about the cookie policies of these third parties here:
The Website may contain links to other third-party websites. We do not control the use of cookies by third-party websites, even if you are directed to them from the Website. Therefore, if you click on a link from the Website to other websites, you should check separately the cookies used by these websites.
Cookies used on the Website may transfer the data collected to third countries, including the United States of America.
Opting out, blocking cookies
There are a number of ways in which you can manage cookies:
- by changing the cookie settings on the Website:
- To control the cookies we use, you can select the cookie settings in the information bar before you start browsing the Website.
- In the information bar, you can control all cookies placed on the Website, with the exception of strictly necessary cookies.
- If you wish to update or change your consent to cookies, you can do so at any time by clicking on this link.
- by changing your browser settings:
Most browsers allow you to change the cookie settings you use. The links below may be useful to clarify how these settings are used, but in any case, you can use the "Help" function in your browser to get even more information:
- Cookie settings in Internet Explorer – https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies;
- Cookie settings in Firefox – https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer;
- Cookie settings in Chrome – https://support.google.com/chrome/answer/95647?hl=en.
If you delete cookies, all settings controlled by those cookies will be deleted and will need to be re-created the next time you visit the Website. Without strictly necessary cookies, the Website may not function properly.
How can you get in touch with us?
For more information on the use of cookies, please contact the data controller Urbo Bankas UAB Urbo Bankas UAB
- Konstitucijos Ave. 18B, LT-09308 Vilnius
- Tel. 19 300 (for calls from Lithuania), +370 5 264 48 00 (for calls from abroad)
- Email: [email protected]
Contact details of the Data Protection Officer:
- Konstitucijos Ave. 18B, LT-09308 Vilnius
- Email: [email protected]
General Provisions
This Cookie Policy shall enter into force on 1 September 2022.
This Cookie Policy is made publicly available on the Bank’s Website.
The Bank may update this Cookie Policy at any time. The Bank will inform you of the updates by placing a new version of the Cookie Policy on the Website.